Contact
Contact us
Real people, not a ticket queue. We answer email and voicemail within one business day, Monday to Friday.
Email
hello@nuvoyshop.com
General questions, sizing help, and wholesale enquiries.
General questions, sizing help, and wholesale enquiries.
Order support
support@nuvoyshop.com
Existing orders, shipping, returns, and refunds.
Existing orders, shipping, returns, and refunds.
Phone
+1 858-309-2598
Monday–Friday, 9:00–17:00 Pacific Time. Leave a message outside these hours.
Monday–Friday, 9:00–17:00 Pacific Time. Leave a message outside these hours.
Whatnot
Message us in the app
Fastest route for anything about an order placed during a live show.
Fastest route for anything about an order placed during a live show.
Mailing address
NUVOY LLC
30 N Gould St, Unit 272
Sheridan, WY 82801
United States
30 N Gould St, Unit 272
Sheridan, WY 82801
United States
Warehouse & returns
NUVOY LLC — Fulfilment Center
Houston, TX, United States
Contact us first for a return authorisation and the full address.
Houston, TX, United States
Contact us first for a return authorisation and the full address.
Before you write in
- Ordered during a live show? Have your Whatnot order number ready — it speeds everything up.
- Sizing questions are welcome before you buy. We would rather size you correctly than process a return.
- Returns and refunds are covered on our Shipping & Returns page.